Privacy Notice

City of Mineral Wells Privacy Policy

This policy describes the City of Mineral Wells privacy practices regarding information collected from visitors to the site, It contains information about what data is collected and how that information is used. The City of Mineral Wells privacy policy applies only to this website and all department pages contained within. When you follow a link to another site, even the sites of state agencies and other local governments, this policy will not apply. You should check the privacy policy of each of these sites if you have concerns about how they handle personally identifiable information. This policy may be updated periodically, so please check back from time to time.

Collection and Use of Information

The City of Mineral Wells does not sell or rent personally identifiable information. Please be aware that when you provide information to any government entity, however, that information may be subject to the Texas Public Information Act and applicable federal legislation. Information about the Texas Public Information Act is available from the Office of the Attorney General. Each governmental body must be contacted directly about the records they keep and their use of personally identifiable information.

The City of Mineral Wells website utilizes server logs and log analysis tools to create summary statistics about the use of the website. The summary statistics are used for purposes such as assessing what information is of most interest to users, determining technical design specifications, and identifying system performance or problem areas.

For online government transactions conducted on the City of Mineral Wells website, you will be asked to enter certain information about yourself and/or the business or organization you represent. The specifics of this information will vary as required by the type of transaction and the governmental entity involved. In each case, the information requested will include the same information that would be requested if you performed the identical transaction in person rather than online. Whenever personal information is requested from you on this site, there will be an indication of whether your disclosure of such information is mandatory or optional. Information collected in the course of the transaction is used for the following purposes:

  • To conduct online transactions with the appropriate government entities (e.g., the payment of utility bill or municipal citation).
  • To send you an email confirming your transaction.
  • To forward event, job, and meeting announcements or other content features to you, only if you have chosen to request this service.

The City of Mineral Wells may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. The City of Mineral Wells fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.


This site uses a secure server for conducting online transactions. All information that you transmit to us will be protected by 128-bit encryption technology, provided your browser is properly configured and your computer is operating properly. Security technology requires that you have a reasonably current browser that is capable of supporting 128-bit encryption. Current browsers such as these will activate the appropriate security features when you enter an online transaction through this site. In general, you can determine whether you are on a secure site by looking at the symbol at the address bar of your browser screen. You can be sure you are using a secure server if the key is unbroken or the lock is locked.


Some of the online government transactions hosted by and linked from this site use cookies. A cookie is an extremely small text file that is stored on your computer and created to track specific information. The services hosted on this website use cookies to set a session ID - this can be thought of as a kind of name tag, so the service can keep track of your transaction. The cookie will be destroyed after a few minutes of inactivity, successfully completing a transaction or when the browser is closed. If your web browser does not accept cookies, you may not be able to use some of the online transactions on this site. For more information on cookies, you may wish to review the U.S. Department of Energy's report on cookies located at the Computer Incident Advisory Capability Information Bulletin website.


The City of Mineral Wells does not warrant or make representations or endorsements as to the quality, content, suitability, accuracy or completeness of the information, text, graphics, links and other items contained on this site or any other site. Such materials have been compiled from a variety of sources, and are subject to change without notice from the City of Mineral Wells. Except to the extent required by law, commercial use of the materials is prohibited without the written permission of the City of Mineral Wells.

Some of the links on this and subsequent pages may lead to resources outside the City of Mineral Wells municipal government. The presence of these links should not be construed as an endorsement by the City of Mineral Wells of these sites or their content. The City of Mineral Wells is not responsible for the content of any such external link. The City of Mineral Wells specifically disclaims any and all liability for any claims or damages that may result from providing the City of Mineral Wells website information, including any websites maintained by third parties and linked to the City of Mineral Wells website. The responsibility for content rests with the third party organizations who are providing the information.

Except to the extent required by law, communications made through e-mail and message system shall in no way be deemed to constitute legal notice to the City of Mineral Wells or any of its agencies, officers, employees, agents or representatives with respect to any existing or potential claim or cause of action against the agencies, officers, employees, agents or representatives where notice to the City is required by an federal, state or local laws, rules or its regulations.